Compatibility
Compatibility
Compatibility
Nowadays, the modern workforce desires flexibility and the freedom to choose their preferred tools.
Genuine interoperability entails the ability to utilize UCC platform and access all features without compromising the end-user experience.
Security
Compatibility
Compatibility
Ensure secure access to UCC platforms and devices for both cloud and on-prem systems and files.
Additionally, safeguards end users by implementing measures to secure conversations, data, and files that are shared.
User experience
Compatibility
Management and streamlining
Commence the training procedure in advance, prior to the introduction of novel platforms and the enhancement of meeting rooms.
Guaranteeing user familiarity with emerging technology will significantly enhance its acceptance.
Management and streamlining
Integrate voice functionality
Management and streamlining
Efficiently manage and enhance the performance of your UCC platforms. Our dedicated available round the clock to offer seamless user support. We closely monitor the usage of devices, platforms, and rooms to consistently optimize your system and ensure an exceptional user experience.
Integrate voice functionality
Integrate voice functionality
Integrate voice functionality
Facilitate team and contact center voice communication by leveraging UCC platforms with headsets, Teams phones, Webex Calling Zoom Phones, Google Workspace, or versatile multi-platform headsets and phones.
Licenses and authorizations
Integrate voice functionality
Integrate voice functionality
Administer licenses and authorizations, oversee user profiles, and deactivate dormant accounts.
BENEFITS OF UNIFIED COMMUNICATIONS AND CONFERENCING
Encourage Teamwork
Together, your team can edit and create documents, share screens, give prompt, easy feedback, and arrange for all the tools, resources, and people needed to work on projects effectively.
Launching your unified communications system
Communication's Evolution Email exchanges and traditional on-premise phone systems are very outdated forms of communication.
The demand for more flexible and integrated communication tools emerged as companies went global and technology developed. This need gave rise to unified communications solutions, which combine multiple channels of communication into one seamless platform.
These days, unified communications include voice, video,
instant messaging, presence, and more, forming a vast ecosystem that cuts across time zones and geographic boundaries.
The top-notch Congle video conferencing technology
Consider a situation in which a project team is dispersed among
multiple time zones.
Setting up a virtual meeting is simple when you use Congle Unified Communications technologies.
The top-notch video conferencing technology creates an atmosphere that is extremely similar to in-person meetings, and the integrated calendar and scheduling features guarantee that everyone receives notices on time. In addition to strengthening the bond between team members, this results in quicker project completion and more flexible decision-making.
Using unified communications solutions to increase customer satisfaction and improved communications with Customers
Solutions for unified communications not only improve internal
communication but also raise the bar for consumer encounters.
In the age of customer-centricity, companies are always looking for innovative ways to deliver individualized and effective services.
Customer relationship management (CRM) systems and communication channels can be seamlessly integrated with the help of
unified communications solutions.
This implies that the customer's complete interaction history and pertinent data are instantly accessible to the support agent when the customer contacts them by phone, email, or chat.
Contextual awareness enables agents to provide more effective and individualized support, which in turn increases client happiness and loyalty.
Enhancing Organizational Effectiveness through Unified Communications Solutions Increasing Operational Effectiveness
In addition to improving communication, unified communications
solutions result in notable increases in operational efficiency.
Businesses can cut expenses by combining many communication tools into a single platform instead of having to manage and maintain different systems.
IT staff may streamline maintenance, upgrades, and troubleshooting by concentrating their efforts on a single, integrated solution.
In addition, the integration of channels for communication inside a single platform removes the necessity for human data entry and lowers the possibility of mistakes. In addition to saving time, this automation improves data accuracy, which facilitates better business outcomes and more informed decision-making.
Components of our UC/UCC Solution
The possibilities for UC features, components, and functions are virtually limitless, however the following are some of the most typical and crucial components of unified communications and collaboration systems:
- Voice controller switch and central phone system
- desk telephones
- Conference telephones
- Voicemail and unified communication
- Voicemail / Digital Receptionist / IVR
- Indicator of presence
- Software / Chat Tool
- Software / Tool for group conversation
- Software for team cooperation
- Talking Conferences
- Using video conferencing
- sharing a screen
Installation, Maintenance and Services for Unified Communications
Once you’ve selected a unified communications system for your organization, you may want or need assistance with installation, maintenance, integration, configuration, optimization and more. Here are some of the unified communications services we offer to help meet those needs:
- Unified communications professional services
- UCaaS professional services
- Unified communications support services
- Unified communications services for Voice Connect and Cloud Connect
- Unified communications training
- sharing a screen
Using Congle for Sourcing UCaaS Solutions
Congle matches you with the top UCaaS providers after evaluating your needs to make sure you're obtaining the best products on the market at the most competitive price. In actuality, using Congle typically allows you to upgrade your service features while also saving money. Furthermore, because UCaaS is cloud-based, you can forgo expensive hardware purchases in favor of a constantly updated solution that grows with your company.
UCaaS Knowledge from Congle Hosted PBX. Hosted PBX solutions enable your staff to deliver an exceptional client experience without requiring expensive hardware purchases or on-site infrastructure.
Texting
Video and Audio Conference Calls
Video and Audio Conference Calls
Congle makes sure your chosen solution
combines text and chat with communications
into a single, device-accessible interface.
Video and Audio Conference Calls
Video and Audio Conference Calls
Video and Audio Conference Calls
Congle sources UCaaS suppliers that give your staff the capacity for audio and video conferencing that they require in the cutthroat business worldof today.
Collaboration
Options for Endpoints
Options for Endpoints
Congle makes sure that the UCaaS solution
your company uses has collaboration tools
like whiteboards and file sharing that
promote creativity and teamwork.
Options for Endpoints
Options for Endpoints
Options for Endpoints
Equip your hybrid workforce with internet-enabled desktops, laptops, tablets, or smartphones with desk phones, softphones, or UC apps.
Integration of Applications
Integrations between your UCaaS solution and other essential platforms and tools can be planned and carried out by
Congle solution and service engineers.
Audio Video
Microsoft Hub Surface.
Congle AV Solutions is a Microsoft Surface Hub
Authorized Reseller.
Find out now how your teams can collaborate more
effectively thanks to this incredible new technology.
Remain straightforward.
We are aware that you have limited time to set up and run your video meetings. Our single-touch room systems enable quick start-ups for meetings.
Exchange syncing and presence detection ensure that the system is turned on and ready for use as soon as you enter your meeting space. You can start using the screen or tabletop control panel by simply touching your meeting tile. Setting up ad hoc meetings is also very simple; simply click "meet now" and enter the email addresses of the participants.
Unite Teams
Work together on any device, from anywhere.
You can quickly establish a connection with any other video conferencing system, regardless of its brand, platform, or device, thanks to our fully unified video conferencing solutions.
Permit conference participation from your mobile staff using a laptop, tablet, or smartphone. Boost team communications while they are traveling without impeding their progress.
With our room-based video conferencing systems, you can enjoy crystal-clear, full HD detail along with an easier booking and setup process.
Technology of the Enterprise Grade
Standards-based, efficiently scalable solutions. With staff spread across more than 150 cities worldwide and partnerships with the top providers of video conferencing technology, we can assist you in standardizing and implementing a network of video conference rooms at any size.
With unparalleled expertise in assisting American and international organizations to succeed with video conferencing and unified communications, the Congle AV Solutions team can handle anything from a single video conference room to a global deployment of infrastructure and endpoints.
Multi-User Video Conference Systems
We provide multi-user conferencing solutions that integrate VoIP, video streaming, and bandwidth management as part of our VoIP development services. This will facilitate uninterrupted, productive meetings between you and your remote workers. Secure audio, video, electronic whiteboards, live chats, data compression tools, and straightforward file
sharing are additional features we offer to improve our video conferencing solutions.
We provide:
- Services for video conferences
- Systems for conference rooms
- WebRTC-based solutions
- Integration of video-conferencing API