Our IT Support Services
Hardware and Device Support
24/7/365 Remote Support
24/7/365 Remote Support
You can concentrate more on expanding your business by using our round-the-clock IT help desk to fully support your laptops, workstations, and other devices.
24/7/365 Remote Support
24/7/365 Remote Support
24/7/365 Remote Support
Our round-the-clock IT help desk services are here to support your company, staff, and clients' needs, no matter the time of day or problem.
Software Assistance
24/7/365 Remote Support
Comprehensive Reporting
With our round-the-clock managed IT support services, you can keep your software and procedures current and operating at their best.
Comprehensive Reporting
24/7/365 Remote Support
Comprehensive Reporting
Keep abreast of your IT problems and our solutions with our comprehensive reporting dashboard and round-the-clock IT help desk service.
Adaptable Support
Business Procedure Assistance
Microsoft 365 Assistance
With customizable IT help desk services designed around your changing IT needs, you never have to worry about not meeting your needs.
Microsoft 365 Assistance
Business Procedure Assistance
Microsoft 365 Assistance
Utilize our round-the-clock IT help desk services in conjunction with a Microsoft Gold Partner to migrate, support, and maintain your Microsoft 365 apps and custom upgrades.
Infrastructure Coordination
Business Procedure Assistance
Business Procedure Assistance
With our round-the-clock IT help desk support services, you can boost end-user satisfaction while increasing business efficiency and productivity.
Business Procedure Assistance
Business Procedure Assistance
Business Procedure Assistance
With our round-the-clock IT help desk support services, you can boost end-user satisfaction while increasing
business efficiency and productivity.
IT SUPPORT: ENGAGEMENT MODELS 24/7
Are you seeking to hire Congle IT team specifically for your project, in accordance with your specifications, and to work only on your network, ensuring the appropriate level of brand and corporate culture immersion? Or perhaps you want to join a shared IT pool to get monitoring and protection
around the clock on a budget? In need of something halfway? Let us talk!
Benefits of congle 24/7 IT Support Services
A PROACTIVE WATCHFUL ON A ROUND-THE-CLOCK BASIS
IMMEDIATE FRIENDLY ASSIST DESK
IMMEDIATE FRIENDLY ASSIST DESK
Our IT specialists will keep an eye on your
systems and perform preventive maintenance
to find and fix computer issues before they arise,
so you can relax.
IMMEDIATE FRIENDLY ASSIST DESK
IMMEDIATE FRIENDLY ASSIST DESK
IMMEDIATE FRIENDLY ASSIST DESK
Our support staff can assist you with lightning-fast speed.
Your problems are handled quickly and competently
whether you contact us via phone, remote access,
or in-person assistance.
DIMINISHED RISK
IMMEDIATE FRIENDLY ASSIST DESK
A FLAT-RATE INVOICE
A company or organization can be destroyed by an outage or security breach. Network and security engineers on staff are free to take time off, report sick, or change careers
As a provider of managed services, we offer round-the-clock support.
A FLAT-RATE INVOICE
A FLAT-RATE INVOICE
A FLAT-RATE INVOICE
Regarding which services are appropriate for our clients' businesses, we have always been open and honest with them.
Every solution we offer is customized to fit your needs, available funds, and available resources.
REASONABLE SCALEABILITY
A FLAT-RATE INVOICE
REASONABLE SCALEABILITY
We facilitate businesses' ability to grow in response to demand. We can assist you in building if your company needs to expand or if your startup experiences rapid growth.
LOWER EXPENSES
A FLAT-RATE INVOICE
REASONABLE SCALEABILITY
We facilitate businesses' ability to grow in response to demand. We can assist you in building if your company needs to expand or if your startup experiences rapid growth.
We provide 24/7 IT support because we think it should be available around-the-clock, every day of the week.
When you choose Congle for business IT services, we take proactive measures to avert unfavorable situations such as data loss and system outages. In case of the worst, we can provide remote support to swiftly restore your business's operations with minimal disturbance and financial impact.
We can handle everything to keep your company operating smoothly:
- Disaster Recovery and Backup
- Upkeep and Maintenance of Networks
- Upkeep and Maintenance for Servers
- Services for IT Support and Project Management
- Relocating IT. etc.
Dedicated IT Support & Services
- Personnel selected in accordance with job descriptions and client specifications
- Use of the designated tech talent exclusively [sixteen IT professionals on a rota plus one project manager]
- Brand and cultural immersion
- Clearly defined responsibilities for both internal and external support teams
- Ideal for bigger projects and teams larger than 100 people
.
Shared Support
- The current IT staff at Congle joins your project.
- Trustworthy experts with well-defined IT standards
- Simple, smooth, and rapid onboarding
- Hourly rates or a fixed monthly retainer
- Fantastic choice for small and medium-sized businesses
Managed IT Assistance
- Providers of fully managed IT support are in charge of the entire IT infrastructure.
- Technical T&Cs and work scope specified by SLA
- Dedicated or cooperative talent acquisition
- A set monthly spending limit with the option to bill by the hour
- No need for IT experience; a committed PM can handle the details
Managed IT Assistance
As a cutting-edge provider of IT services, we offer proactive IT solutions to boost output, avert issues, and resolve problems before they arise to keep your company operating online.
- Monitoring Systems in Real Time
- Patch Control
- Security and Support Services for IT
- Technical Support via Remote
- Professional Google Workspace and Microsoft 365 Support
- Support for Microsoft Azure and the Cloud
- Monitoring Security and Preventing Advanced Threats
Our technical specialists not only provide service desk support but also continuously check the functionality and condition of your systems.
In order to provide preventative maintenance and address possible issues before they arise, many routine tasks, like software updates, are discreetly and remotely handled.
This level of support goes beyond employee workstations to your network infrastructure, where our technical engineers can remotely perform standard infrastructure configuration changes like updating your WiFi password, reconfiguring your network, and troubleshooting device connectivity.