At Congle, we understand that things can move around very quickly and the need arises to make either temporary or permanent changes. Having identified this huge constraint, we have prepared a pool of technicians for Backfilling positions that gives your organization the extra cushion of qualified talent who has similar skills and experience ready to take on any new responsibilities that need to be handled in the interim or on a permanent basis.
Onsite support services like tech and hardware replacement are available nationwide to all of our customers and clients. Once you place a field support request, a bench-certified tech will head out to your business location ready to support Just like in every other stage of the solution lifecycle, support in the field is personalized to your needs, and our onsite/field engineer will work with you or your remote to customize a support program and SLA that fit your requirements.
Minimize downtime and maximize profit with our same-day/within-the-hour field engineer service.
A survey found that most of the issues businesses in general especially restaurant and retail operators face daily can’t be fixed remotely, but can’t afford a delay in response either. For the issues that require in-person assistance, Congle LLC provides nationwide coverage to troubleshoot repair, and swap POS hardware, servers, CCTV, access control, software, and IT infrastructure issues.
Congle
Tel: +1(650)665-1752 Email: support@congleus.com
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